Important information

For a carefree holiday

Annual closure

Dear Guests,

we are closed from 16.12.2018 up to and including 27.12.2018.

We are open for you again from 28.12.2018.

Dinner

from 5.30 to 9 p.m. in our Kaminstube from our rich menu. You dine here in the evening à la carte, we also offer you a different 3-course set menu every day for the price of €19 per person.

We have a small snack menu for our hotel guests at lunchtime from 12 noon to 2 p.m.

Departure

Are you leaving us again? What a shame – the rooms are available for you until 11 a.m.

Arrival

You’re bound to be tired and jaded… feel at home here. Please don’t be cross with us but our rooms are only ready to occupy from 2 to 10 p.m. Please let us know beforehand if you are arriving after 10 p.m.

Cancellation terms and conditions

It is not possible to cancel a room booking without any charges. The same applies to early departure and late arrival. We recommend you take out our cheap travel cancellation insurance in case the worst happens.

Baby and children’s food

We are happy to prepare dishes for your baby or toddler according to your wishes, if this is possible. Please contact the restaurant or reception.

Bathrobe and bathing slippers

Bathrobes are available free of charge. They can be found in your room’s bathroom. In order to be able to continue to offer our guests this free service please leave the bathrobes in your room when you depart as otherwise we will have to bill you for them afterwards.
Bathing slippers can be purchased from reception (€3 per pair).

Bathing towels for the swimming pool and sauna area

The bathing towels for the swimming pool and sauna can be found in your room in the provided wellness bag.

Dogs

We charge €12 for your pet (per dog and day, without food).

Dogs are not allowed in the Kaminstube and hotel.

Internet connection

We have WiFi throughout the hotel. You can get the password from reception (€1 – 24 hours).

Children’s prices

Accommodation in parent’s room with breakfast buffet

  • Up to 2 years old free
  • Up to 10 years old €20 per day
  • Up to 16 years old €28 per day

Sometimes a connecting room (approx. 4 m²) can be booked with 2 beds for children, on request.

Spa tax

for adults: €0.70
for children: €0.30

Car park

You can park your car in one of our two spacious car parks in front of the hotel when you arrive.

Sports equipment hire

You can also get involved in sports in the surrounding Bavarian Forest. You are welcome to hire the following equipment from reception for this:

  • Mini golf €3.00 per adult / €2.00 per child
  • Tennis racket €4.00 per couple

Cancelling wellness treatments

Please understand that cancellation is only free of charge up to 24 hours before the appointment.

Meetings

The very latest conference technology awaits you in our 4 meeting rooms.

Tennis

Our outdoor tennis court is waiting for you. You are welcome to book a slot at reception.
The price is €9.00 per hour.
We will be happy to organise lessons with a tennis coach for you, simply ask at reception.

Terrace

Our terrace is fantastic for just chilling out – please understand that the terrace is closed from 11 p.m. out of consideration for our guests.

WiFi

WiFi and Internet connection are included in the price.

Room prices

Our room prices are per person and night including breakfast from the buffet.

Additional services

We are happy to provide the following on request:

  • Fax service €0.60 per page within Germany
  • Fresh bed linen every day (€5.00)
  • Laundry and ironing service (handed in before 9 a.m. then returned within 12 hours). Prices from reception.
  • Sewing service (Price by agreement)
  • Shoe cleaning service – there is a shoe cleaning machine on the way to the swimming pool, at reception, one floor down.
  • Babysitter (Price by agreement)